Employment

e-Learning Specialist Symcor Mississauga, Ontario Summary of Achievements Develop Corporate eLearning Standards and Processes for Symcor, including selection of eLearning Development Tools, Learning Content Management and Learning Management Systems. Work with Senior Corporate Managers to identify training needs, work with Project Manager, Training Manager and SME's to develop training materials for Information Security, Enterprise Incident Management, Enterprise Change and Release Management. Use SkillSoft, PeopleSoft, Articulate, Camtasia, Captivate and Flash to develop and populate online curriculum. Review existing curriculum effectiveness and build new customized curriculum. Follow process guidelines for ITIL, SDLC, ICE, PMM and Lean Sigma.

Custom LMS Solution Custom Online Quiz

Instructional Designer/e-Learning Specialist The Investment Funds Institute of Canada - Virtual University Toronto, Ontario Summary of Achievements Work with Subject Matter Expert to ensure all content meets ISFE.ca Instructional Design Standards. Convert Principle Protected Note training material into production documents including creating a number of course exercises, case studies and assessment testing. Code production documents for the creation of ASP and XML files to be used with Course Design Studio. Use Course Design Studio to generate navigation map that will accept the coded production document.

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eLearning Curriculum Developer / LMS Developer ePlumbingAcademy.com Toronto, Ontario Summary of Achievements Develop a secure online training environment. Develop a student attendance tracking system. Develop online testing system. Create valid testing based on instruction. Capture, Edit and Encode Screen Recording, Videos and Audio Recording. Develop animated instructors to provide a virtual classroom environment. Create a student report card system. Deliver training via WebEx. Work with private sector business and private colleges for curriculum development. Work with Subject Matter Experts to identify Training Material Requirements Implement Train the Trainer Program Visit the Online Training Centre

Screen Shot Screen Shot Animated Instructor Intro

eLearning Project Manager General Motors and Ford Toronto, Ontario Summary of Achievements My role with the company required leading the eLearning Development Team and ensuring we followed the process as outlined in the ISO:9001 Certification Documentation. Successfully converted (12 US GM Web Courses) into (12 Bilingual Canadian Web Courses). Successfully created web-based sales training for the 2008 Ford Escape. ISO:9001 Documentation Process 1.1 Content Acquisition Strategy Creation Strategy Review Client presentation Strategy Revisions Client sign off 2.1 Directional Document Creation Internal Review Client Presentation Client Revisions Client Sign off 3.1 Learning Objectives Content Outline (LOCO) Course Emphasis Module Creation Internal Review Client Presentation Client Revisions Client Sign off 4.1 Instructional Design Strategy Creation Course Flow Job Aids and Scenarios Internal Review Client Presentation Client Revisions Client Sign off 5.1 Interface Design Creation using client style guide Internal Review Client Presentation Client Revisions Client Sign off 6.1 Post Test Creation Creation based on LOCO Internal Review Client Presentation Client Revisions Client Sign off 7.1 Storyboarding Creation based on LOCO Internal Review Client Presentation Client Revisions Client Sign off 8.1 Programming Alpha English / French Internal Alpha Internal Revisions Client Alpha Client Revisions Client Sign off 9.1 Programming Beta English / French Internal Beta Internal Revisions Client Beta Client Revisions (if needed) Client Sign of 10.1 Course Launch Move files to client site Test files on client site Release site to end users

SAP - Learning Specialist, Logistics and Master Data Sobeys Ontario Mississauga, Ontario Summary of Achievements I have been asked to take a lead role as a Solutions Provider; this role requires research, evaluation and recommendation of strategies to assist the corporation in making informed decisions to assist in company growth. I have been asked to take a lead role as a Negotiator on behalf of the corporation to work with Legal, Loss Prevention, Risk Management and external vendors to meet the goals of external projects. I have been asked to take a lead role as an Intermediary to explain the technical requirements of our various projects to the technical team on behalf of the corporate management body. I conducted research and developed a report that ended up saving 2.5 million dollars for the development of training centers for the SAP Ontario Transformation Project. Letter of Reference 1 Letter of Reference 2

Customized Training Manuals Watch Online

e-Learning Specialist WinMagic.com Mississauga, Ontario Summary of Achievements Develop a Training Plan consisting of a Needs Analysis, Learners Analysis, Technical Analysis, Learner Objectives, Course Goals, Training Objectives, Content Design and Organization, Level of Training Required, Resources Required for Implementation, Timeline of Implementation, Budget and Cost Estimates Establish Training Centre Infrastructure selection and purchase of hardware, software and other equipment. Create Web-based Training Development System to be used during the creation of e-Learning Modules, all Storyboards were posted to an online system. Subject Matter Experts would review and approved content via the online system. Evaluate Current Instruction Methods and Materials to clarify and to improve existing training material with the assistance of Subject Matter Experts. Create New Training Materials using a combination of screen capturing, content arrangement, voice over and animation. Training was available by e-Learning Webinars, PowerPoint Presentations, Streaming Video and DVD Training Material. Implement Distance Education Initiatives using WebEx.com, GoToMeeting.com, Logmein.com and AtConference.com. Implement "Train the Trainer" Program trainers were instructed how to use new training material to effectively teach students onsite in Washington, San Francisco, Japan, Australia and the United Kingdom. Create Customized and Secure Online Training and Evaluation Tools such as an online testing system, login area, report card system and test creation system using Macromedia Flash, ASP and MS Access. Visit the Online Training Centre

Web based Training Online Testing Report Card System Development Area

e-Learning / e-Commerce Specialist CanSomebodyHelpMe.com Stephenville, Newfoundland. Summary of Achievements Manage Tele-workers from Argentina, Toronto, Newfoundland, Ireland, Chicago and Pakistan. Supervise the selection of contractors and supervision of the contractors to ensure required programming and/or design modules were created on time and on budget. Customized shopping cart solutions using PERL and implementing external shopping carts created by vendors using different application languages. Creation of value added online systems for referral programs, live chat and web cam customer service system, create other customized applications. Install and Configure Computers, Printers and wireless technologies oversee webserver and implement anti-virus and hacker tracer software. Presentations and Training duties included delivering IT Presentations & Training both formal and informal formats for government, private and non-profit groups. Develop Marketing Strategy and create marketing materials such as logo, website, press releases, shirts, contests and promotions. Write Proposals and Reports to attract new business, apply for tenders and keep track of business activities. Coordinate the hiring of staff and activities of multimedia programmers, artists, and media producers. Create Instructional Design Plan including a style guide, storyboard, naming convention, select a target platform and develop a programming plan. Project Plan Implementation lead development team meetings, head brainstorming sessions, keep team on schedule, find solutions to project challenges and keep within budget. Write and edit multimedia scripts using the appropriate tools and applications. Obtain and edit multimedia assets text, audio, video and graphics. Problem Solving by accepting critical feedback, and work through problems with clients, document client interactions and decisions, prepare weekly project status report. Visit the Online Portfolio

Medical Courseware - Instructional Designer / Manager Stephenville, Newfoundland. Summary of Achievements The "Strategy" to prepare public health nurses for certification of competency in the physical assessment of the female reproductive system and the clinical procedure of obtaining a Papanicolaou Smear. The instructional system being Web Based Training. This medical courseware program is the first of it's kind in this field. Proposal Creation to request government financial assistance to develop a medical training program for Papanicolaou Smear Certification. Project Preparation - Coordinate the hiring of staff and activities of multimedia programmers, artists, and media producers. Project Planning - Use the key elements of Instructional Design to create a style guide, story board, naming convention, select a target platform and develop a programming plan. Project Operation - Lead development team meetings, head brainstorming sessions, keep team on schedule, find solutions to project challenges and keep within budget. Write and edit multimedia scripts using the appropriate tools and applications. Obtain and edit multimedia assets text, audio, video and graphics. Test Content - Work with advisory committees and subject matter experts to create required multimedia courses. Test - MM Modules - Develop course tests and testing procedures to be approved by subject matter experts. Problem Solving - Accept critical feedback, and work through problems with clients, document client interactions and decisions, prepare weekly project status report. Visit the Cervical Cancer Courseware Website

Driving Education - Instructional Designer / Manager Stephenville, Newfoundland. Summary of Achievements The "Strategy" to prepare new drivers for the written portion of the Driver's Test. "Special Features" - (Exact Match for Student Drivers Guide, Sample Animations of correct driving techniques, Extensive Testing Section). Visit the Rules of the Road Courseware Wesite

Puppy Training - Instructional Designer / Manager Stephenville, Newfoundland. Summary of Achievements Our project team developed an educational software title that provides training to those considering adopting a puppy. Have you ever heard this, "some people should have to pass a test before owning a pet". "Special Features" - (An unique title that has appeal for parents considering adopting a pet for the family. After using the application, you may take the puppy quiz and receive The Golden Leash Award). Visit the My First Puppy Courseware Website

Summary of Achievements
• Proposal Creation to request government financial assistance to develop a web presence for the Town of Stephenville, Economic Development Zone 9 and the Festival Coast Tourism Association. The proposal was accepted and funding was granted to complete this project within a 3 month period.

• Research and Development of existing websites that were on the Internet and contained similar content to the desired websites to be completed. Arranged a meeting with key stake holders involved and provided a presentation outlining recommendations for website content and layout.

• Storyboard and Scope Document took the content provided by both Economic Development Zone 9 and the Festival Coast Tourism Association and organized the information into a suitable structure to be used on the Internet. The Town of Stephenville content was researched and developed under my own initiative as no formal information was provided to be included for that segment of the project. The target audience for this project was identified as individuals with low end computers running 486, 14.4 (Internet Connections) 256 Color, 640X480 capable systems.

Summary of Achievements
• Research, Collect and Compile Data for use by Entrepreneurs, Government Agencies, Community Groups and Educational Institutions. Utilize various On-line Databases, the Internet and Business Reference Books for information retrieval on a wide variety of topics. Assist clients with development of resumes, business plans: market research and financial projections.

• Maintain a Computerized Office working with a Novel/Saber Network, Setup Users on Network, Configure Workstations, Install and Configure Applications, Computer Trouble Shooting, Telecentre Webmaster, Graphic Design - Logo, Operate Branch Library, Delivery of Computer Training Courses, Database Maintenance and Creation.

• Provide Support to local development agencies, to make potential entrepreneurs aware of how technology can improve, create and increase business opportunities. Working with local Zone Boards for Southwestern Newfoundland to develop an Internet Presence, Provide training for Community Access Program Workers and assisting businesses with the use of information technology.

• Adapting to Ever Changing Technology Trends by personally upgrading my skill level as an employee by self directed learning of new software before formal education was available. Then taking my self taught skills and providing instruction on the latest software developments to our clients, volunteers and staff.

Summary of Achievements
• Interviewing and Selecting Suitable Students for the program.

• Maintain Budget for Office Operation, Student Training Allowances and Field Trips.

• Liaise with local Community Groups, Development Agencies, Town Council, Canada Employment Centre, Indian Band Council, Educational Institutions and with the Business Community.

• Conduct Information Sessions on WordPerfect and Resume Preparation, Quicken 5.0 and the Acoa/Enterprise Network On-Line Computer Services.

• Organize Activities and events for the Career Exploration for Youth Students.

• Keep Record's of student attendance, progress, placement, training allowance, and other required forms for C.E.I.C., Westviking, and Revenue Canada.

Summary of Clients
• Industry Canada - use desktop publishing skills prepare promotion materials, graphs, charts and graphics for major presentations taking place in various parts of Atlantic Canada.

• Stephenville Airport Corporation - use desktop publishing skills to prepare printed and web based marketing materials to capture interest of the International Business Travel Market.

• Long Range Business Development Centre - prepare business plan guideline package by editing existing forms and guidelines and creating a new package approved by the board.

• Town of Port au Port West - provide computer training to upgrade the staff's existing computer skills.

• Holiday Inn - market research that resulted in the selection of the popular Emile Benoit theme along with the selection of other various popular Western Newfoundland Themes used in the Hotel.

• WhalenEnterprises.ca - Lead Development Team to create website, research and implement an Internet Market Plan and create assorted online CSS, Flash, Javascripts & PERL Scripts.

• DVBCardsUSA.com - Lead Development Team to create website, research and implement an Internet Market Plan and create assorted online CSS, Flash, Javascripts & PERL Scripts.

• SteelMountainLodge.com - Lead Development Team to create website, research and implement an Internet Market Plan and create assorted online CSS, Flash, Javascripts & PERL Scripts.

• EFCO - Evaluate and Improve Technology Infrastructures, Upgrade Computer Hardware and Software, Improve Network, Implement Database Backup System and Virus Protect & Disaster Recovery Systems.

• Dianatemple.com - Evaluate current business processes, create an improved business process with the assistance of the client. This was accomplished by integrating clothing manufacturing & with online sales system to enable the creation of custom garments matching individual client's measurements.

Awards

• New Tel Scholarship: awarded for excellence in Multimedia Courseware Production.

• Student Council Scholarship: in recognition of outstanding achievement in Multimedia Courseware Production.

• Town of Stephenville Scholarship: provided to the student whose volunteerism has contributed to the community and whose academic achievement has maintained a high degree of excellence in Multimedia Courseware Production.

• College Honours Society: for maintaining an overall 4.0 grade point average.

• Valedictorian: Graduating Class of the College of the North Atlantic .

• IT Hero Award: presented by ITAC.ca for excellence in Information Technology.

Education

• Four Levels of Evaluation with Jim Kirkpatrick
  
• Instructional Design Certificate – Serebra Learning Corporation
  
• Bachelor of Professional Arts in Communication Studies (distance ed. - underway) - Athabasca University.
  
• Multimedia Courseware Production (4.0 Honors Student) - College of the North Atlantic.
  
• Business Entrepreneurship - Western Community College.
  
• Retail Merchandising - Western Community College.
  
• OJT Acoa/Enterprise Network - Various Information Technology Products.
  
• Goldsmith / Jeweller - Alteens Jewellery.
  
• Optical Technician - West Coast Optical.

Community Involvement

• Member of CSTD - Canadian Society for Training and Development

• Member of CATA - Canadian Advanced Technology Alliance

• Member of CeLEA - Canadian eLearning Enterprise Alliance

• Member of Nati - Newfoundland and Labrador Association of Technology Industries - present

• Information Technology Committee - Member of the Zone 9 Board - present

• Canada Winter Games - Member of the Board of Governors - 1999.

• Annual Stephenville Winter Carnival - Chairperson 1996 - 1999.

• Cabot 500 - Member of the Planning Committee.

• Bay St. George Sick Children's Foundation 1996 - Volunteer Consultant.

• Judo Nationals 1995 - Volunteer Consultant.

• Communication for Survival - Volunteer Consultant.

References